More customer loyalty with coupons
You can store coupons in your app, which your customers can redeem directly in your shop via your app. This way you encourage your customers to visit you more often and you can – just like with the digital stamp card – increase your customer loyalty.
Before you create your coupons and fill them with content, two different layouts (List view or 1 column view) are available in the Design tab. Choose what you like the most and confirm your input with Save.
The second tab My coupons deals with the creation of your coupons. After you have created your coupons, they will be clearly displayed under My coupons (see 20% discount – Coffee). There you have the possibility to edit or delete them. There you will also find a list of your active (1) and already redeemed (0)coupons.
To create a new coupon, click on the small button + Create. Now you can make several settings for your coupon:
Here you can add a name, a start and an expiration date as well as a suitable description (what is this coupon for?) to your coupon. For your coupon you can add an inviting picture under Preview images.
Quantity limit per user
Indicate here if e.g. your customer Markus can use your coupon several times. Just confirm the slider.
Limit per user
Enter here how often (e.g. 5 times) Markus can redeem the coupon before it is no longer available for him.
Quantity limit for the coupon
Enter here if you want your coupon to be available for all your customers.
Limit for the coupon
Specify the quantity limit here, e.g. 300 coupons.
Time limit for claimed coupons
You can set whether your customer has the option to redeem the coupon at a later date. During this time the coupon is reserved for this customer.
Here you can enter the reservation time, how long the coupon can be saved in the profile of your customer and thus redeemed.
If your customer has redeemed your coupon, you can leave him a message. Here you can congratulate him on redeeming the coupon or tell him where to redeem the coupon. You can also specify whether a QR code for scanning should be displayed on the bonus page. Alternatively, you can display another image instead of the code.
Can I connect my own POS system to the coupon?
If you offer the coupon with a discount (e.g. 20% on a coffee), you can also connect it to your external POS system. To do this, you upload the QR code, which is connected to your POS system, under Add images. If one of your customers redeems the coupon, the corresponding discount will be given or the coupon redeemed automatically in the background.
I don't have a POS system: what then?
Of course, you can also use the coupon if you do not use an external POS system. If, for example, you have several branches and would like to know where most vouchers are redeemed, you do not need a connection to an external POS system. Or if you want to offer a free drink for a certain occasion to your customers or guests. Depending on the application, you decide how to use the coupon module.
In this section you can make three settings:
Delay before redeeming the coupon
Here you can enter a time, how long your customer must wait before he can redeem the coupon with you.
Each coupon can be valid for a certain period of time. Here you can define how long your customer has time to redeem the coupon at your checkout.
Popup text for redemption
Here you assign a text which indicates what your customer has to do to redeem the coupon, e.g. that he has X time to redeem it with you.
Once you have made all the settings to your satisfaction, click on the blue Save button.
All coupons are stored in the app profile of your customer. He can also see which coupons are currently active, which he has already saved and which he has also redeemed.